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Privacy Policy

Enterprise Data Solutions LLC

Last updated: March 12, 2026

Enterprise Data Solutions LLC (“EDS,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our services and internal business tools, including integrations with third-party platforms such as Intuit QuickBooks, Microsoft 365, and others.

1. Information We Collect

Information You Provide

  • Contact information (name, email address, phone number, business address)
  • Account credentials for services we manage on your behalf
  • Business and financial information necessary to provide our managed IT services

Information Collected Through Integrations

When you authorize EDS to connect to third-party services (such as QuickBooks Online), we may access:

  • Financial records (invoices, payments, profit and loss reports, customer lists)
  • Company information (business name, address, account settings)
  • User and employee data stored within those platforms

We access only the data necessary to provide the services you have engaged us for.

Automatically Collected Information

  • Log data related to service operations (timestamps, error logs, system diagnostics)
  • Usage data from managed endpoints as part of our IT monitoring services

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our managed IT services
  • Generate reports and analytics for your business (e.g., profitability analysis, IT health dashboards)
  • Communicate with you regarding your services, support tickets, and account
  • Ensure security and compliance of your IT environment
  • Fulfill our contractual obligations under your service agreement

3. How We Share Your Information

We do not sell, rent, or trade your personal or business information to third parties.

We may share information only in the following circumstances:

  • Service providers: With trusted vendors who assist in delivering our services (e.g., outsourced support desk), bound by confidentiality obligations
  • Legal requirements: When required by law, regulation, legal process, or governmental request
  • Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected clients
  • With your consent: When you explicitly authorize us to share information

4. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Multi-factor authentication on all administrative accounts
  • Access controls limiting data access to authorized personnel
  • Regular security assessments and monitoring

No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. When data is no longer needed, we securely delete or anonymize it.

6. Third-Party Services

Our tools integrate with third-party platforms including but not limited to:

  • Intuit QuickBooks Online
  • Microsoft 365
  • Kaseya (BMS, VSA)
  • HubSpot CRM

Your use of these platforms is governed by their own privacy policies. We encourage you to review them. We access your data on these platforms only with your authorization and only for the purposes of delivering our services.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete your personal information, subject to legal and contractual obligations
  • Revoke authorization for third-party integrations at any time
  • Opt out of non-essential communications

To exercise any of these rights, contact us using the information below.

8. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised “Last updated” date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Enterprise Data Solutions LLC

Irvine, CA

Phone: (949) 424-6500

Email: matthew@edataso.com